At [SBT Corp], we are committed to ensuring you receive quality products. This return policy outlines the strict conditions under which products purchased from our website may be

addressed. Please read it carefully before making a purchase.

1.  STRICT POLICY ON DAMAGED OR DEFECTIVE PRODUCTS

  • Inspection at Delivery is Mandatory: It is imperative that you thoroughly inspect your package and product(s) for any signs of damage, tampering, or defects at the time of delivery.
  • Rejection of Damaged/Defective Delivery: If you observe any visible damage to the packaging or the product, or if the product appears defective during delivery, you MUST REJECT THE DELIVERY IMMEDIATELY. Do not accept the package from the delivery
  • Reporting Rejected Deliveries: If you reject a delivery due to damage or defect, please contact our Customer Support Team immediately at support@sbtcorp.in to report the rejection and provide details.
  • Investigation for Rejected Deliveries: Upon receiving your report of a rejected delivery due to damage or defect, we will conduct a thorough investigation, including communication with our delivery partner. Replacement or refund for such rejected orders will be processed only after the investigation is complete and confirms the damage/defect occurred prior to or during transit. We do not guarantee immediate reshipment.
  • No Returns for Damage/Defect After Acceptance: Once a delivery has been accepted by you, [SBT Corp] will NOT entertain any claims for damage, defect, or missing parts. By accepting the delivery, you confirm that the product was received in good condition and as ordered.

2.  NO RETURNS FOR CHANGE OF MIND

  • All Sales Final: Please be advised that [SBT Corp] operates on a strict “all sales final” We do not accept returns or provide refunds or exchanges for products if you simply change your mind or decide you no longer want the product after purchase.
  • We urge you to carefully review product specifications, features, and compatibility before completing your purchase.

3.  WRONG PRODUCT RECEIVED

  • Reporting Wrong Product: In the rare event that you receive a product different from what you ordered, you must inform us within 24 hours of To report this, log in to your account on www.sbtcorp.in/store, go to your order history, and select the item you wish to report as incorrect. Follow the instructions to fill out the claim form, providing clear images of the incorrect product and its packaging.
  • Eligibility for Return (Wrong Product): For a “wrong product” claim to be eligible, the product must be unused, in its original, unopened packaging with all seals intact, and include all original tags, labels, and Products showing signs of use or opened packaging will not be accepted.
  • Return Authorization (Wrong Product): Once your claim is reviewed and approved, you will receive a Return Authorization Number (RAN) and instructions on how to return the incorrect
  • Packaging (Wrong Product): Please pack the incorrect product securely in its original packaging along with all original accessories, manuals, and a copy of the Ensure the RAN is clearly visible on the package.
  • Pickup/Shipping (Wrong Product): We will arrange for a pickup of the incorrect product from your delivery address.
  • Inspection and Resolution (Wrong Product): Upon receiving the incorrect product and verifying its condition, we will arrange for the correct product to be shipped to you. If the correct product is unavailable, a refund will be

4.  NON-RETURNABLE ITEMS

  • The following items are generally not eligible for return under any circumstances (except for validated “wrong product” claims where the product is unopened and unused):
    • Products without original packaging or
    • Products that have been used, altered, or tampered
    • Software, games, and media if the seal has been broken or
    • Personal care electronics (e.g., headphones, grooming kits) once
    • Products that fall under consumable
    • Gift
    • Any product explicitly marked as “non-returnable” on its product

5.  Warranty

  • All electronic products sold on sbtcorp.in/store come with a manufacturer’s warranty, details of which will be provided with the product or on the product page. Our policy does not cover damage or defects after delivery acceptance. Any issues arising after the delivery acceptance must be addressed directly with the manufacturer under their warranty terms.

6.  Cancellation Policy

  • Orders can be cancelled only before they are Once an order has been shipped, it cannot be cancelled. To cancel an order, please contact customer support immediately.

7.  Grievance Redressal

  • For any queries, concerns, or grievances regarding our products or services, please contact our Grievance Office at:
    • Email: grievance@sbtcorp.in
    • Phone: +91 9177400666
    • We aim to resolve all complaints within a reasonable timeframe as per Indian consumer protection laws.